Velotowel Privacy Policy

 

Last updated: April 14, 2020

 

This Privacy Policy (“Policy”) describes the ways that Gayleforce Design, LLC (“we” or “us”) collects, uses and shares about you when you visit the Velotowel website, www.velotowel.com (the “Website”) or purchase products through the Website. This Policy applies to personally identifiable information that we collect from you and from third parties about you (“PII”), and it applies to PII that we collect through the Website as well as through email, direct messages via the Website and through any other written method between you and us.

This Policy does not apply to PII collected by any third party, including through any application or content (including advertising) that may link to or be accessible via the Website.

By visiting, accessing, using or making purchases through the Website, you agree to be bound by this Policy. This Policy may change from time to time, and your continued use of the Website after any changes we may make to the Policy will be deemed to be your acceptance of those changes, so please check the Policy periodically for updates. Your continued use of the Website after any modification means that you acknowledge the change and agree to the practices that we disclose in the Policy.

 

PII That You Provide Us

The PII that we collect on or through our Website may include:

  • Information that you enter into forms on the Website. We may also ask you for information if you contact us by email or through the Website’s direct-message feature, or if you report a problem with the Website.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

In these ways, we may ask you for your name, phone number, email address, mailing address or other addresses, payment information and information about how you have used the Website.

PII That We Collect Through Automatic Data Collection Technologies

As you use our Website, we may use automatic data collection technologies to collect information about your equipment and browsing actions, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and the resources that you access and use on the Website.

  • Information about your computer and Internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). 

We collect this information to help us understand how people use our Website, how we can improve its speed and how we can make it easier for people to use it. The technologies we use for automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but doing so may make you unable to access certain parts of the Website. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you visit our Website.

  • Web Beacons. Pages of our Website may contain electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that let us, for example, count users who have visited those pages and for other website statistics, like recording the popularity of website content and verifying system and server integrity.

How We Use Your Information

We use PII to:

  • Provide the Website to you.

  • Process merchandise returns that are permitted under our Purchase Agreement.

  • Provide you with information, products, or return/replace services that you request from us.

  • Let you know about changes to our Website or any products we offer or provide though it.

  • Fulfill any other purpose for which you provide it.

  • And carry out our obligations and enforce our rights arising from any contracts that you enter into with us, including for payment.

If we use your email address to communicate with you (with the exception of transactional emails regarding your use of the Website), we will provide you with the option to unsubscribe or opt out of future emails.

How We Disclose PII to Others

 

We will not sell, rent, license or disclose PII to third parties except: 

  • to work with third-party companies that we use to provide or market the Website or other products that we offer (“Third-Party Services,” below);

  • where we believe it is necessary to respond to legal claims asserted against us, to enforce or administer our agreements, to prevent fraud, for risk assessment, for investigation, and to protect the rights, property or safety of uss, our users or others;

  • to investigate suspected fraud, harassment or illegal conduct, or suspected violations of our Purchase Agreement;

  • to disclose to another company in the course of a business acquisition, merger or sale of assets;

  • to comply with a court order, subpoena, law or other legal process, including responding to government or regulatory requests; and

  • to enforce or apply our Purchase Agreement or other agreements that we may have with you.

Third-Party Services

 

We use various Third-Party Services to operate the Website. These include: Amazon Web Services, Facebook SDKs, Google AdWords, Google Analytics, Instagram, Paypal,  Shipstation, Squarespace, Stripe, and Youtube and may include others in the future.

Third-Party Services collect, use and share PII pursuant to their own privacy and security policies. Some of them, including Google, may use location information and other PII to serve advertisements to consumers on other websites. By using our Website, you consent to our providing PII with Third-Party Services to be used in accordance with their own privacy and security policies as they exist today and as they may change in the future.

For more information about how Google’s services use PII, see “How Google uses information from sites or apps that use our services.”

Data Security

 

We use reasonable efforts, including SSL certificates, to protect your PII from unauthorized access, but we cannot guarantee that it will be free from unauthorized access by third parties such as hackers. By using the Website, you (a) consent to our using PII as described in this Policy notwithstanding this risk; (b) waive any claims against us relating to the interception, use or disclosure of PII by third parties unauthorized by us; and (c) agree to notify us promptly if you suspect any unauthorized usage of PII.

For more information on protecting your privacy, please visit www.ftc.gov/privacy.

Children

To access or use the Website, you must be at least 18 years old (or the legal age to form a binding contract with us in the jurisdiction where you are located, if that age is higher than 18) and have the requisite power and authority to understand and consent to the practices described in this Policy. No one under age 18 may provide any information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this make any purchases through the Website. If you believe we might have any information from or about a child under 18, please contact us at directly through the email widget displayed in the Website.

Your Rights With Respect to PII

 

To update or edit the PII that we keep (for example, to correct or update an address that you have already provided to us for shipping), please simply use the email widget found in the Website to email us your request and we will be happy to make the change. Bear in mind that we do not control PII that our Third-Party Services keep relating to you, so please review their own Terms of Use and Privacy Policies with any questions about whether those Third-Party Services will edit or delete your PII on your request.

“Do Not Track” Technology

 

If you use Do-Not-Track tools to prevent websites and software products from tracking your online behavior across websites, please be aware that we do not change the way the Website works (as described in this Policy) in response to requests not to be tracked. You may, however, be able to disable certain tracking signals used by individual Third-Party Services, which you may do by accessing those services.

Cookies and Other Storage Technologies

 

When you use the Website, we or our Third-Party Services (including Facebook) may use tools to collect information about how you use it. These tools may include cookies, web beacons or other storage technologies that store users’ IDs or passwords to personalize web pages that they see and provide website analytics. We may also use these tools in advertising the Website. You are welcome to opt out of our use of these tools with you, and you can learn more about how to do so at the Digital Advertising Alliance’s Webchoices page, European Advertising Standards Alliance (EASA)’s Framework and the Network Advertising Initiative’s Consumer Opt Out page.

No Rights of Third Parties

 

This Policy does not create rights enforceable by third parties, nor does it require disclosure of any information relating to users of the Website.

Limitation of Warranties

We make no representations, warranties or promises about the security of PII except as stated expressly in this Policy or where required by law.

For More Information

Please direct any questions about this Policy to us by direct-messaging us through the Messenger plugin popup in the Website or by emailing us through the email icon accessible through the Website.